Delivery and returns

 
The Monty Bojangles Fine Online Chocolate Shop is only able to accept orders for the UK. If you are outside of these areas please contact us.

Parcels are delivered within 3-5 working days after the order has been received. A minimum order amount of £3.00 is required. For UK delivery we charge a flat delivery fee of £3.95 per order.

We will deliver to an address and postcode as you enter it and cannot accept liability for late or failed delivery due to an incorrect address. If you are unsure of an address or postcode, you should check it using the Post Office address finding service.

Please be aware that delivery to certain destinations will take longer due to their remote locations. We cannot be held responsible for delays as a result of sending to these destinations.
 

Returns policy

If your delivery arrives with a fault we will replace the damaged items. Due to the perishable nature of our goods any problems with the order that are brought to our attention more than 10 days after receipt of the order will no longer be eligable for a free replacement.

Upon finding a fault with an order, you must contact our customer service department by telephone on 020 8668 5261 or via our Contact page and arrange for the erroneous items to be returned. Upon receipt of the faulty items, replacement items will be dispatched.
 

Amendment of orders and cancellation rights:

You may cancel or amend an order at any time before it has been processed for shipping.

To view your current orders, log in to My Account
 


Still Curious?

Curious to learn more? See other sections for more detail:-

The Land of Monty Bojangles
Where can I buy Monty Bojangles products?
Introducing the Monty Bojangles Truffle Bar
Online shop delivery and returns
Online shop privacy and cookie policy
Online shop terms & conditions
Join our team
Become a stockist
How to contact us
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